About B&P Team

Welcome to our team’s blog

We are an international consultancy specialized in Customer Centric Management and Customer Experience.

Our bloggers are consultants of Buljan & Partners Consulting specialized in the following areas:

  • Customer Centric Management
  • Customer Centric Management Leadership
  • Customer Centric Process Leadership
  • Customer Centric Technology Leadership
  • Customer Centric Human Resource Leadership
  • Customer Experience Management (CEM)

If you’d like to know more about us, you are welcome to visit our website:


Customer Centric Management

Through this blog we would like to share your and our experiences on Customer Centric Management by Buljan & Partners Consulting .

What does it take to organize ourselves around the customer in such a way that we exceed expectations, create the best experiences and ensure sustainable customer relationships?

Put yourself in the customers’ shoes, and share your experiences. We would love to hear from you.

With our blog entries we aim to exchange thoughts with you: our customers, colleagues, contacts, partners and anyone that feels as strongly for Customer Centricity as we do.

Contact us: