Written by Luis Hergueta for Buljan & Partners Consulting
At the end of March, one of the biggest CRM events takes place in Las Vegas: CRM2015 by SAP Insider. An excellent occasion for Buljan & Partners Consulting to once more travel to the US in order to meet other innovative CRM and Customer Centric leaders and mingle with other influencers. Continue reading
Written by Raquel Calleja for Buljan & Partners Consulting
Talent Experience is the solution by Buljan & Partners Consulting to align employee engagement with customer experience.
The following infographic is a summary of how customer experience is perceived internally within companies; difficulties, results, heroes supporting it and solutions for better results. Continue reading